Unexpected crashes during gameplay are among the most frustrating issues faced by Warzone players. These crashes can happen either while launching the game or right in the middle of a match.

There are several potential reasons for these crashes. They can stem from software conflicts, outdated or faulty drivers, corrupted game files, or hardware setups that aren't properly optimized. Server-related issues may also contribute, causing players to get disconnected or experience game crashes during play.

While Warzone isn't the most optimized title out there, in many cases the root cause of crashes seems to be hardware instability. This is often linked to overclocked components or problems with the CPU, GPU, or RAM—especially when they're running too hot.

Players using AMD graphics cards and/or Intel processors appear to encounter these problems more frequently. This has been acknowledged by the developers, at least in regard to AMD GPUs—although there’s no official update confirming a permanent fix.

If you’re dealing with repeated crashes, it’s a good idea to contact Activision Support or search through player forums and communities for user-shared fixes and recent workarounds.

It's also worth keeping an eye out for upcoming patches, which may improve game stability. Meanwhile, here are some recommended troubleshooting steps you can try:

Potential Fixes to Resolve Crashes

• Check Temperatures: Ensure your components—especially the CPU—aren’t overheating. If they are, check out the cooling tips in our dedicated guide.

• Disable Overclocking: Revert any overclocking on your CPU, GPU, or RAM. You might also try limiting performance or undervolting to improve stability.

• Update BIOS: Flash your motherboard’s BIOS to the latest version and reset to default settings if needed.

• RAM Tuning: Turn off XMP, DOCP, or EXPO profiles in the BIOS—this has resolved crashes for some users.

• Remove Skins: In rare cases, removing all character and weapon skins has completely eliminated crashes.

• Reset Configs: Delete the entire “Call Of Duty” folder inside the “Documents” directory on Windows. Clear the Recycle Bin and restart the game to reset its settings.

• Disable Overlays: Turn off any in-game overlays like Discord, SteelSeries, Xbox Game Bar, etc.

• Reinstall Graphics Drivers: Use Display Driver Uninstaller (DDU) to completely remove your GPU drivers. Reinstall them cleanly, and if you’re using an NVIDIA card, skip installing GeForce Experience.

• Fresh Windows Install: If your system hasn’t been formatted in a while, consider doing a clean reinstall of Windows using a USB drive. This can resolve issues caused by background processes or corrupted system settings.

• Repair or Reinstall the Game: Use “Scan and Repair” on Battle.net or “Verify Game Files” on Steam. If nothing helps, a full reinstall of the game might be worth trying—even if it hasn’t worked in every case.

• Avoid Alt-Tab: Try not to minimize the game (Alt + Tab) if you're using “Full Screen Only” mode, as this can sometimes cause instability.

• Clear Shader Cache: Manually delete the shader cache folder within the game directory:

  • Battle.net version: Go to “Call of Duty > retail > cod24 > shadercache”

  • Steam version: Navigate to “Call of Duty HQ > cod24 > shadercache”

You should also clear the Battle.net cache as outlined in our support guide.

If you’ve tried all of the above and are still experiencing crashes, feel free to schedule an appointment with our technical team.

• If your PC is already well-optimized, choose our Technical Support service.

• Otherwise, book a Free Evaluation Call to explore which of our services might be best suited to solve your issue.

We're here to help and will do everything we can to find a solution.